Privacy Policy

MobileDnaNow respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection:

  We will collect your name, email address, mailing address, mobile phone number, and any relevant health or personal information necessary for processing your DNA test when you sign up for SMS updates or request a Mobile DNA testing service.
  The information will be collected via our website contact form, email, customer agreements, or third-party reservation systems.

• Data Usage:

  We use your data solely for the following purposes:

  • To send you SMS updates regarding your DNA test, including appointment reminders, test status updates, and results.
  • To provide relevant information about our products or services related to Mobile DNA testing.
  • Your DNA sample has been successfully collected. You will receive your results within 5-7 business days.
  • Reminder: Your Mobile DNA test appointment is scheduled for tomorrow at 2:00 PM. Reply STOP or CANCEL to opt out of SMS messages.

• Data Security:

  We protect your data with secure storage measures to prevent unauthorized access. We use encryption and other security protocols to ensure your sensitive health and personal information remains safe.

• Data Retention:

  We retain your information as long as you are subscribed to our SMS service or until you request the deletion of your data. You may request deletion of your personal information at any time by contacting us through the provided methods.

MESSAGE AND DATA RATES MAY APPLY.

Your Mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Please check your carrier’s terms for details.

Message Frequency:

Messages are recurring, and message frequency may vary depending on the services provided (e.g., appointment reminders, test results, etc..).

Contact Information for HELP or STOP Instructions:

You can contact MobileDnaNow at [email protected] or email us at +1 215-622-9606 for assistance. To stop receiving SMS messages, reply with STOP to any message, or contact us via email or phone. After unsubscribing, you will receive a final confirmation SMS and we will remove your number from our list within 24 hours.

Opt-Out Instructions:

You may opt out of receiving SMS messages at any time by replying STOP or CANCEL to any SMS you receive, emailing us at [email protected], or calling us at +1 215-622-9606 . After unsubscribing, we will process your request and send a final SMS confirming your removal from our list within 24 hours.

HELP Instructions:

For assistance, reply HELP to any SMS message, or contact us directly at +1 215-622-9606 or email us at [email protected]. You will receive further instructions and contact information to help you resolve any issues.

Non-Sharing Clause:

We do not share, sell, rent, or distribute your personal data, including your mobile phone number, to third parties for marketing purposes. MobileDnaNow is committed to safeguarding your information and will only use your data for the purposes outlined in this policy.